Flashlink Reusable Data Loggers (202XX) FAQs
What software do I use to program and download my FlashLink Data Loggers?
FlashLink Program Manager or USB Program Manager.
I was using the 20269 Pro Series Data Logger. Can I replace mine or buy more?
The 20269 data logger was discontinued several years ago. It was replaced with the 20902 USB data logger. There are some differences. The 20902 has a shorter straight 4” probes, smaller body dimensions and a maximum high reading temperature of 185°F (85°). This may make it not suitable for some cooking applications. It requires either the FlashLink USB Program Manager Software or FlashPDF Program Manager Software to program the loggers. The USB Program Manager is compatible with both FlashLink and USB data loggers. FlahPDF is compatible with only the USB data loggers and cannot be running at the same time as any other software. We have no other loggers at this time to replace the 20269.
What type of battery does my data logger use?
The FlashLink Data Logger uses 1 CR2450 3V lithium coin cell battery.
How do I replace my battery?
Remove the 4 screws on the back and remove the cover but be careful not to break the battery wires. Remove the old battery and replace it with a new one. Be sure it faces in the same direction.
I replaced my battery now the data logger is not communicating with the computer?
The logger may be electronically latched. You must open the logger, remove the battery and re-insert it upside-down (reverse polarity), then remove and re-insert it normally. The Red and Green LEDs should flash when you insert the battery showing a reset. You may have to do this several times to reset the logger.
Why have my data loggers stopped communicating with the computer while using a FlashLink – USB Adapter?
Whenever there is a communication error always disconnect the logger, then the USB adapter and reconnect it to reset it. If that does not work try closing the program and restarting it, check that you have the correct USB port selected in Customize/Setports. If you still have problems contact DeltaTrak Technical Support
Why does my FlashLink data logger show “Corrupt Configuration” or “Subscript out of Range” when I try to download or program it. What can I do?
Try replacing the battery and reversing the battery to reset the logger.
Why does my FlashLink data logger show “EPROM Error” when I try to download or program it. What can I do?
Check the download connector for bent, pushed in or missing pins.
Why do I have 1 data logger that is not downloading or programming but my others are?
- The logger is electronically latched. Try using the battery reversing technique above.
- The logger has a low battery. Replace the battery.
- The logger has a bent, broken or pushed in pin on the download connector.
My data logger was working fine but will not communicate with the computer now?
- The logger may have temporarily latched when you connected it to the computer. If you leave it connected for 5 min and try again it may download correctly.
- The logger may have a low battery.
Why am I getting “spikes” and “out of range” readings in my downloaded data from only 1 data logger. Others are working fine.
- You are likely getting a communication error – possibly due to a low battery. Replace the battery.
- If you have an external sensor the cable may have a bad connection. Contact DeltaTrak Technical Support.
Why am I getting a “Critical Error” when I try to print?
The program does not always sync the first time with some printers. If you try printing a second time it should print.
What software driver do I need for my FlashLink Adapter?
- FlashLink-USB Adapters Driver
- USB-Serial Cable Adapter Driver
- Parallel and Serial Port Adapters do not require a software driver.
Why after installing the software do I get a ‘Geoflash.dll” error when attempting to download a data logger?
The error is related to a driver for the Parallel Port. If you are using a USB Adapter it will not be a problem. If using the parallel port you will need admin rights for the computer or purchase a USB Adapter.
Why is my FlashLink Pro Data logger showing 88.88 on the display?
Some versions of the factory programming for these loggers will show 88.88 when they are in Manual Start Waiting. They should resume displaying data when logging is started. If the logger does not recover after manually starting logging it is likely latched. Try reversing the battery to reset it.